Terms & Conditions

Terms & Conditions

1. General Terms

By accessing the Hotel Ambrosia website, making a reservation, or using any of our hotel services, you agree to comply with these Terms & Conditions. These terms are intended to ensure a safe, comfortable, and pleasant experience for all our guests.

2. Reservations & Bookings

All room reservations are subject to availability and confirmation by Hotel Ambrosia. Guests are responsible for providing accurate information while making a booking, including their name, contact details, number of guests, and stay dates.

A reservation will be considered confirmed only after the required booking details and applicable payment or booking confirmation have been received.

3. Check-In & Check-Out

Guests are required to follow the check-in and check-out timings communicated by Hotel Ambrosia at the time of booking.

  • Guests must provide valid identification at check-in.
  • Early check-in is subject to room availability.
  • Late check-out may be subject to additional charges.
  • Guests are required to vacate the room by the designated check-out time.

4. Cancellation & Modification

Cancellation and modification policies may vary depending on the room type, booking rate, promotional offer, or booking channel used to make the reservation.

Guests are advised to review the applicable cancellation policy before confirming their reservation. Any applicable cancellation charges will be communicated according to the booking terms.

5. Payment Terms

Guests are required to make payments according to the terms specified at the time of booking. Hotel Ambrosia may require advance payment, a deposit, or a valid payment method to guarantee a reservation.

Additional charges incurred during the stay, including applicable taxes, food, beverages, room service, or other hotel services, must be settled before check-out.

6. Room Allocation

Hotel Ambrosia will make reasonable efforts to provide the room category selected during the booking. However, a specific room number, floor, view, or location cannot always be guaranteed and remains subject to availability.

7. Guest Responsibilities

Guests are expected to behave responsibly and respectfully toward hotel staff, other guests, and hotel property during their stay.

  • Guests must follow all hotel rules and safety guidelines.
  • Illegal, disruptive, or inappropriate activities are not permitted.
  • Guests are responsible for any damage caused to hotel property.
  • Excessive noise or behavior that disturbs other guests is not permitted.

8. Damage to Hotel Property

Guests may be held responsible for any loss, damage, breakage, or destruction of Hotel Ambrosia property caused by themselves or by any member of their party.

The hotel reserves the right to recover the reasonable cost of repairing or replacing damaged property.

9. Personal Belongings

Guests are responsible for their personal belongings during their stay. Hotel Ambrosia takes reasonable precautions to maintain a safe environment but cannot be held responsible for loss or damage to personal belongings except where required by applicable law.

10. Hotel Facilities & Services

Hotel facilities, amenities, restaurants, services, and other facilities are subject to availability and their respective operating hours. Certain services may be temporarily unavailable due to maintenance, operational requirements, seasonal conditions, or circumstances beyond the hotel's control.

11. Special Requests

Special requests such as specific room preferences, extra beds, room views, accessibility requirements, or other arrangements are subject to availability and cannot always be guaranteed.

12. Children & Additional Guests

Policies relating to children, additional guests, extra beds, and additional charges may vary depending on the room category and booking conditions. Guests are advised to confirm the applicable policy before making a reservation.

13. Website Information

Hotel Ambrosia makes reasonable efforts to ensure that the information published on its website, including room descriptions, photographs, facilities, services, and other details, is accurate and up to date.

Images displayed on the website are for illustrative purposes and may differ slightly from the actual room, facilities, or services provided.

14. Third-Party Services

Our website may contain links to third-party websites, booking platforms, payment providers, or other external services. Hotel Ambrosia is not responsible for the terms, policies, availability, or practices of third-party websites and services.

15. Right to Refuse Service

Hotel Ambrosia reserves the right to refuse or terminate accommodation or services where reasonably necessary due to serious misconduct, unlawful activity, safety concerns, property damage, or violation of hotel policies, subject to applicable laws.

16. Limitation of Liability

Hotel Ambrosia shall not be responsible for circumstances beyond its reasonable control, including natural disasters, government restrictions, transportation disruptions, power failures, or other unforeseen events, except where liability cannot legally be excluded.

17. Changes to Terms & Conditions

Hotel Ambrosia reserves the right to update or modify these Terms & Conditions from time to time. Any changes will be published on this page and will become effective once posted on the website.

18. Contact Us

If you have any questions regarding these Terms & Conditions, reservations, cancellation policies, or hotel services, please contact us using the details below.

Hotel Ambrosia

Address: Hotel Ambrosia India, A-217, Road No. 6, Block RZ, Mahipalpur Village, Mahipalpur, New Delhi, Delhi 110037

Phone: +91 9990567373

Email: hotelambrosia@gmail.com