Privacy Policy

Privacy Policy

1. Information We Collect

When you interact with Hotel Ambrosia, we may collect information such as your name, email address, phone number, booking details, check-in and check-out dates, number of guests, special requests, and other information submitted through our website forms.

2. How We Use Your Information

We use the information collected to process reservations, respond to enquiries, provide customer support, manage hotel services, process payments where applicable, and improve our website and guest experience.

  • Process and manage hotel reservations
  • Confirm and communicate booking details
  • Respond to enquiries and requests
  • Provide customer support
  • Improve our website and services
  • Send important booking-related notifications

3. Booking Information

When you make a reservation, we may collect the information required to complete and manage your booking. This information may be shared with trusted service providers when necessary to provide the requested service.

4. Payment Information

Where online payments are available, transactions may be processed through secure third-party payment gateways. Hotel Ambrosia does not intend to store complete credit or debit card details on its own servers.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand visitor activity, and enhance your overall experience.

6. Sharing of Information

We do not sell, rent, or trade your personal information. Information may be shared with trusted third parties when necessary to complete reservations, process payments, provide services, operate our website, or comply with applicable legal requirements.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links to third-party websites, booking platforms, payment providers, or social media services. Hotel Ambrosia is not responsible for the privacy practices of these external websites.

9. Marketing Communications

If you choose to receive promotional communications, we may send information about hotel offers, special packages, events, or services. You may unsubscribe from marketing communications at any time.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, manage bookings, maintain business records, comply with legal obligations, and resolve disputes.

11. Your Privacy Rights

Depending on applicable laws, you may have the right to request access to, correction or deletion of your personal information, or withdraw consent where applicable.

12. Changes to This Privacy Policy

Hotel Ambrosia may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements. Any updated version will be published on this page.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us.

Hotel Ambrosia

Address: Hotel Ambrosia India, A-217, Road No. 6, Block RZ, Mahipalpur Village, Mahipalpur, New Delhi, Delhi 110037

Phone: +91 9990567373

Email: hotelambrosia@gmail.com